Kruse Property Services LLC (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and disclose personal information through www.kruse-services.com, our advertising lead forms, and communications about our services.
Information We Collect
We may collect information you provide when requesting an estimate, contacting us, scheduling services, or becoming a customer, including:
Your name, email address, and phone number.
Your property address and service location.
Project descriptions, photographs, and other information you choose to provide.
Appointment details, correspondence, and service records.
Billing and transaction information related to services.
Please avoid submitting sensitive personal information that is not necessary for your service request.
Our website and service providers may also collect technical information, including IP addresses, browser and device information, pages visited, referring websites, and interactions with our website or advertisements.
How We Use Information
We use information to:
Respond to questions and estimate requests.
Evaluate projects, prepare estimates, and schedule appointments.
Provide services and communicate about your project.
Process payments and maintain business records.
Improve our website, services, and advertising.
Protect against fraud, misuse, and security threats.
Meet legal obligations and resolve disputes.
If we send promotional communications, you may opt out as described below.
How We Disclose Information
We may disclose information to service providers that help operate our business, including website hosting, email, scheduling, payment processing, advertising, analytics, and business software providers.
Our website is hosted through Squarespace, and we use Google services for business communications and advertising.
We may provide relevant project information to personnel or service partners involved in fulfilling your request. We may also disclose information when required by law, to protect rights or safety, or in connection with a business sale, merger, or similar transaction.
Cookies, Analytics, and Advertising
Our website may use cookies and similar technologies to operate properly, understand website traffic, and measure advertising effectiveness.
Where enabled, Google Ads conversion tracking or analytics tools may collect information about visits and actions, such as submitting an inquiry or interacting with an advertisement. Advertising providers may collect information about your online activities over time and across different websites.
You can manage cookies through your browser settings and any cookie controls available on our website. Blocking cookies may affect website functionality. Google advertising preferences can be managed at: https://myadcenter.google.com/
Communications and Your Choices
If you contact us or request services, we may respond using the contact information you provide.
You may unsubscribe from promotional emails using the unsubscribe link, when provided, or by contacting us. You may ask us to stop promotional text messages by replying STOP or contacting us. Opting out of promotional communications does not prevent necessary communications about requested services or transactions.
Submitting an inquiry does not, by itself, authorize unrelated automated marketing calls or texts.
Access, Corrections, and Deletion Requests
You may contact us to request access to, correction of, or deletion of personal information you have provided. We may need to verify your identity before acting on a request.
We will respond as required by applicable law. Some information may need to be retained for business records, legal obligations, security, or dispute resolution.
Information Retention
We retain personal information for as long as reasonably necessary for the purposes described in this policy. Retention depends on the nature of the information, our relationship with you, recordkeeping requirements, and applicable legal obligations.
Information Security
We use reasonable safeguards designed to protect personal information. However, no internet transmission or electronic storage method is completely secure.
Browser Privacy Signals
Children’s Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us.
Third-Party Websites
Our website may link to third-party websites or services. Their privacy practices are governed by their own policies.
Changes to This Policy
We may update this Privacy Policy as our practices change. Updates will be posted on this page with a revised effective date. If additional notice is required by law, we will provide it.
